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Surveys
Sales
Service
Parts
Sales Department Experience
Based on your most recent DT Dobie purchase, rate our sales department in the following areas
DT Dobie Dealearship
Completely Satisfied
Very Satisfied
Satisfied
Dissatisfied
1.Promptnes of acknowledgement on arrival at DT Dobie
Was the product explained to you before purchase
Salesperson
Was the sales person polite?
Was the salseperson neat and tidy?
Knowledge about vehicles
Willingness to listen to your need
Understanding of needs
Explanation of vehicle cost estimation
During The Sale
Request for optional parts and orhters during the sale
Explanation of feature and control of vehicle by using of owners manual
Explanations of maintenance and warranty (reuirements and periods)
Explanation and introduction of after-sales (service and parts personnel, service hrs etc)
Delivery
Was your vehicle delivered to you on the date promised?
If you answered "no" above was the explanation given satisfactory?
After Service Follow-up
How would you rate follow-up contact from DT Dobie?
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